Digicel Group and Symptai join forces to offer better access to world-class business solutions

Jun 26, 2025 News

Liam Donnelly, Chief Business Officer, Digicel Group

Kaieteur News – Digicel Group and Symptai Consulting Limited have joined forces to offer businesses better access to world-class solutions and experts to support all their technology needs.

This milestone builds on Digicel’s initial stake in Symptai, acquired in December 2021, and underscores the group’s continued commitment to driving secured digital growth and transformation across the region, the telecommunications company said in a press release.

Symptai, a leading technology advisory and cybersecurity consultancy firm, boasts a 27-year track record as regional experts in cybersecurity, data privacy and protection, anti-money laundering, risk and compliance, and digital transformation. With Digicel Business’ mobile and ICT solutions, Symptai’s deep expertise supporting governments, financial institutions and large enterprises will continue to enhance Digicel’s business solutions across the Caribbean.

“This is a major step forward in strengthening Digicel’s capabilities in cybersecurity, data privacy and digital transformation,” said Liam Donnelly, Chief Business Officer, Digicel Group. “For over five years, Digicel has been a pioneer in the cyber and SOC (security operation centre) services for businesses and now we’re taking it to the next level. Globally, there’s a dearth of cyber expertise, so you can imagine across the Caribbean, with a population of about 45 million people, the demand is great. Now, with the combined expertise of Digicel and Symptai, there is an even larger pool of knowledge and experts to better serve our customers and have even greater reach across the region and beyond.”

Marlon Cooper, CEO, Symptai Consulting

“Symptai and Digicel have been working in tandem for a number of years now and as a business partner, Digicel has everything you could want for your company,” said Marlon Cooper, CEO, Symptai Consulting. “The technology, the network, the consultants, the partners (locally and internationally) are all there, which means that whether you’re a small, medium or large-sized business, we have the products, services and people to meet you where you are, and also to help you as you scale.”

Now that Symptai is fully part of the Digicel Business family, customers can expect a seamless and strengthened value proposition, backed by Digicel’s global strategic partners and Symptai’s proven experience. This unified approach positions Digicel Business as the leading technology partner for businesses of all sizes, not just in Jamaica, but throughout the region.

Digicel Business and Symptai Consulting remain committed to delivering greater value and stronger security solutions to customers, empowering Caribbean businesses to thrive in an increasingly digital world.

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Digicel, Liam Donnelly, Marlon Cooper, Symptai

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