GWI is being unfair to pensioners with change of billing

Sep 29, 2020 Letters

Dear Editor

I would like to bring to the attention of our present Government the following.

I am a pensioner who lives in the outskirt area of New Amsterdam, Berbice and for many years have been paying a fixed charge of $1,450 + 500 for the rental of the meter amounting to $1,950.00 per month for the usage of water from GWI. Because it was a fixed charge to be prepaid, no one came to read the meter that was installed when the house was built, but the dates of the month to be prepaid always appear on the bill, for example 7/1//2020 to 7/31/2020 was paid on 08/12/2020.

I received no bill for August 2020; however around September 24, a bill was hand delivered to me for a total sum of $12,434.00. I went into GWI office in New Amsterdam to query the exorbitant amount on the bill and was told GWI has the right to make changes from fixed to regular charges of $112 per M3 and was given a bill with a meter reading from 7/1 to 7/27 of 41M3 + 500 rental for 8/1 to 8/31/2020. When asked how can GWI know the meter reading of July, when it was a fixed charge to be prepaid. I was told GWI in Georgetown keeps a record of the amount of water used by pre-payers. Then from 7/27 to 9/9/2020, another charge was made for 74M3 gallons of water + 500 rental amounting to $8,788 bringing the total from July 1 to September 9, 2020 to $12,434.

This is very unfair to pensioners and I am appealing the help of those in authority to look into the matter to alleviate this heavy burden on pensioners.

Yours truly,
Gloria Holder

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