Inadequacies, unfairness of certain policies of Insurance companies in Guyana

Jan 24, 2025 Letters

Dear Editor,

I think it was Dr. Jerry Jailall who wrote recently on the inadequacies or unfairness of certain policies of Insurance companies in Guyana.

I wish to give an account of MY personal experience regarding an insurance matter. A truck owned by Associated Brands Guyana Inc. slammed into my vehicle on 14th October, 2024 at the fork on the East Bank road by Rahaman’s Park, Houston.

The driver of the truck was charged, determined to be guilty and fined. I then went to the company’s Insurance Brokers (P&P Insurance Brokers) and the Insurance Company (Diamond Fire & General Insurance Inc) and presented my claim for replacement of completely damaged parts (Bumper, Turn Signal, Lamp, Mirror Assembly, Fender Front and Head Lamp Assembly, totalling $590, 064 and workmanship of $144,000, totalling $734,064. After weeks of constant checking, my brokers (Apex Insurance Brokers) informed me that Diamond Ins. were prepared to pay a total of $324,000.

I then started to attempt to contact any Management official at Associated Brands to pay the difference, and that turned out to be “like pulling teeth”. Their address was listed at places where they no longer had their operations, and only this week Monday found them at Little Diamond, East Bank Demerara.

By mere chance, I managed to speak with the Sales Manager, Mr. Shay Douglas, who was on a call in the yard, and explained my request for his Company to pay the difference of $410,064. I gave him names of persons I attempted to call, including his CEO, Mr. Jeranzee (Jimmy) Marques, Shyam, Rachel Moses and he himself. He promised to contact Mr. Marquez, who was in Trinidad, and we exchanged tel. numbers, which he hasn’t done and whenever I contacted him, other promises were made to get back to me with an answer. NOTHING.

Today, I learnt that Diamond Ins. would pay the $324,000 BUT I had to sign a document NOT to pursue any further action to obtain the amount, the difference of $410, 064. I now intend to pursue legal intervention, but thought it would be worthwhile for the public to know how cards are stacked against them. I’m hoping that this letter serves to initiate some positive action and response from this Trinidadian headquartered company, Associated Brands Guyana Inc.

Regards,

Harry N Nawbatt

( Inadequacies, unfairness of certain policies of Insurance companies in Guyana )

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Apex Insurance Brokers, Associated Brands Guyana Inc, Houston, Rahaman's Park, Sales Manager

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