Latest update September 13th, 2026 10:36 AM
I am disgusted with the sloth of GT&T
Dear Editor,
With Guyana Telephone & Telegraph rolling out its “ENHANCED” broadband service, I am yet to experience a difference. It has been over a year now that I’ve been experiencing frustrating broadband speed whenever I utilize the internet.
Initially, when the GT&T rolled out their broadband service, I was quick to jump at it, for dial up was too frustrating; at first I resorted to the 512 kbps plan, but as this speed was also frustrating, I upgraded to the 1 Mbps plan after which, I noticed that the speed hadn’t any significant change. I visited the GT&T office to enquire about the data speed I was receiving and was informed that it was the 1Mbps, which I took for granted that this was the speed everyone on this plan was receiving.
After the most recent “UPGRADE” by GT&T from 1 Mbps to 1.5 Mbps, I noticed that my data speed still had not improved; as a matter of fact it had only gotten worse. I made a report to GT&T, after which they advised that I run a speed test analysis.
After this was done, the technician on the line confirmed that the speed I’m receiving is ridiculously slow. He took a report after which he informed me that it would be forwarded to the area supervisor who would have a technician to come and check out the lines at my residence.
This report was made two months to date, with numerous follow ups and I’m still awaiting this problem to be resolved. I would like to see the GT&T treat my report with the same expediency that they disconnect my service for late payments.
Robert A Bostwick
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