Dear Editor,
Please allow me to bring attention to the plight of travellers who use the Bartica steamer. The Transport and Harbours Department who runs the steamers, Malali and Makouria, between Parika and Bartica, continuously show a contempt for passengers that have to use this service.
Instead of providing a service to passengers the Transport and Harbours Department pushes customers to use the $2,500… “use at your own risk” but fast speedboat service.
1. Try catching the steamer that leaves Parika at 5 am with virtually no transportation on the West Coast Demerara road at that dark time in the fore day morning is extremely hard. There’s no certainty of buses going to Parika from Georgetown at that time of day.
2. Also, why is no clear path left for passengers to disembark. Climbing with luggage over plantains and bananas between greasy trucks and cars show how much travellers are not valued. The older folks receive no help from staff to guide them out. It is the fittest who gets off first with no regard for courtesy or manners or safety.
3. Are the seats sprayed for insects?
Up to now can’t the Transport and Harbours Department afford to have plank with a rail that travellers can hold to safely leave the steamer.
I travel on the steamer often and see others, including young families, struggle with these issues.
Have a heart Transport and Harbours Department. Don’t ban me now though. Nelga Azonwanna