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From a pensioner to a prisoner
DEAR EDITOR,
I am a pensioner but I might as well have been a prisoner!
My NIS pension was last due in October. To date the pension book is not yet at the Lethem office. On Monday, 1st December I was informed that the book would arrive the next day.
I live in Annai, 120km (almost 75 miles) away. It takes an entire day and $10,000 to collect the book, so pensioners incur a sizeable expense, sometimes only to be told a lie.
What is the purpose of this office? To offer poor service and pay two officers to warm seats for a salary? All one can ask is for efficiency. But can that be delivered? And when?
Michael James
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