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GWI to withdraw services from delinquent customers
Delinquent water users in several wards of the city could lose their service before the upcoming Mashramani holiday weekend if they do not settle their accounts soon.
The Guyana Water Incorporated, GWI, has announced that it will embark on a massive service removal exercise in several communities in Georgetown commencing Monday February 17.
This follows a significant decrease in revenue in Georgetown for the last quarter of 2013.
According to a press release, the GWI said it has advised the defaulting customers via payment reminder letters and ‘text messages’ of the outstanding service payments.
However in excess of 50 percent of the company’s Georgetown customers have outstanding balances for 2013.
“As a last resort the company is removing the entire service of customers with any outstanding debt for 2013; commencing Monday, February 17, disconnection contractors will be removing the services of defaulting customers in several areas,” the release said.
These areas are South Ruimveldt Park and Gardens; Bel Air Park and Springs; New Haven Bel Air; Houston, McDoom; North Ruimveldt; Lodge and Prashad Nagar.
The buck does not stop there, since according to the GWI, disconnected customers must reapply for a new service and pay the full cost of installation.
The utility company stated that the service removal campaign is also being conducted via other GWI branches on the East Coast Demerara, East Bank Demerara, West Coast Demerara, East and West Berbice, Linden, Essequibo and Bartica.
GWI is advising all customers with outstanding payments to visit the nearest GWI location or payment agency, or query charges via GWI’s Customer Services Call Centre on 227-8701/03/04, email [email protected].
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