Dear Editor,
Reference is made to an article printed in your newsprint dated 28th March 2013 and submitted by Mr Lenno Craig under the caption of “An Illegal, Illogical and Repressive Practice”.
It is quite unfortunate that the Bank was not given the opportunity by Kaieteur News to have its response printed with the publication of the letter.
We hereby advise Mr. Craig that subsequent to the Anti-Money Laundering and Countering the Financing of Terrorism Act of 2009, all Financial Institutions are required to verify the identity of their customers.
The following documentation is required when establishing an account with a Bank: Passport or National Identification Card and Proof of address.
For information purposes we advise that a Proof of Address is: Documentation issued by a public organisation such as a Bank, Building Society, Insurance Company, Local Authority, Utility Company or Educational Institution reflecting the name and address of the person and must have been sent in the post and received at the address.
The documents provided by Mr Craig were not in compliance with the aforementioned and as such we were unable to proceed with the transaction he requested.
The Guyana Bank for Trade & Industry Ltd operates in a regulated environment and at all times we must act in accordance and comply with the requirements of the law. Collette Lyken-Ramdial Head-Banking Operations