Latest update August 8th, 2026 12:30 AM
Sep 13, 2022 Letters
Dear Editor,
Thank you for publishing my complaint on Friday Sept 9, 2022. GTT responded the same day. By Monday Sept 12, everything was fixed: I opted to retain my landline and recovered it; my fibre line was recovered with the original number; and I recovered the 9 GB data I lost. I must thank GTT for responding quickly and effectively. No technician had to visit me.
I am a long-time customer of GTT and plan to remain so, so I suggest a way be provided for the resolution of problems without recourse to writing to the newspapers when the case number system fails.
Alfred Bhulai
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