My rights as a passenger were abused by this Airline

Nov 10, 2019 Letters

Dear sir/madam,

I am an international artist who returned home to celebrate the 175th Anniversary of one of the most prestigious educational institutions in the Caribbean, Queens College. My confirmed flight with COPA Airlines
was not only cancelled without my being informed, but I also had my rights as a passenger excessively abused and then denied the opportunity to fly with my confirmed ticket the next day. These events of incompetence and unprofessional handling has led to many thousands of euros in damage since many of my performances had to be cancelled in Europe. You have no idea how much problems Copa has created not only to me but to third party theaters and educational institutions abroad. It is really a shame. It could all have been avoided by Copa employees and representatives being competent and responsible.
I implore you to give me the chance to be the voice of so many passengers who may have suffered such treatment from this airline. My story may not be “sensational” by the standards of journalism in Guyana but my story is “real” and it addresses real problems and issues in Guyana. I am not appealing to the journalist in you. I’m appealing to the humanitarian and to your empathy.

Sincerely yours,
Andy Ninvalle

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