Duty free scam taking place at the airport

Jul 16, 2016 Letters

Dear Editor;
I am a re-migrant, who along with my disabled husband, travelled to London via Port of Spain on 31st June 2016, with Caribbean Airline.
On arrival at the Cheddie Jagan airport, I went to the duty free shop after clearing security. As we were both in wheelchairs, the wheelchair attendant who gave her name as Miss Anthony, took me to the duty free shop to purchase two bottles of cream liqueur, which cost $3,600. Once I had paid, the duty free attendant kept both bottles of liqueur and told me that I would receive them at the my final destination, London. He gave me a piece of paper with a serial number handwritten and told me to keep it safe to collect the liqueur in London. Once we had boarded, the wheelchair attended reminded me to collect the liqueur in London.
Whilst on the plane, realising that I was not given a receipt, I decided to enquire about my duty free items when I arrived in Port of Spain, but the Caribbean Airline agent had no knowledge of the whereabouts of my duty free items and suggested that I enquire when I get to London.
Once in London, I enquired at the relevant information desk and was informed that they too had no knowledge of the whereabouts of my duty free items and that the piece of paper with the handwritten serial number was not valid. I was advised to chase it up in Guyana.
I also had a conversation with another elderly passenger who informed me that the same thing had happened to her.
So, was it all a scam? Was I not given a receipt because the money went into the duty free attendant’s pocket instead of in the till? I will be back in Guyana in a few months and am willing to identify the wheelchair attendant who gave me assurances that my duty free items would be given to me in London. I would appreciate it if you could publish this letter in your column so that other passengers would know to look out for these con artists at the Cheddie Jagan airport, who prey on elderly and disabled people.
Sharon Truman- Pay

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