Dear Editor,
GT&T is taking advantage of the Guyanese people by forcing us to pay for internet service even though if we don’t want it.
They have forced us to become postpaid customers without having a bill post to us. I can’t recall signing any contract to become postpaid customer. I went and paid for my internet to be reconnected. I went home hoping it will reconnect. Unfortunately it did not, so I called GT&T just to be informed I have to pay for half of a mouth they claim I owe.
This is a total rip off. I hope that the agencies responsible (e g, Public Utilities Commission) for looking after the welfare of the people can rectify this. I can only beg the government to be serious and stop playing with the Guyanese people and pass the Telecommunication Bill so this unfair behavior can stop so we have the option of another provider with better service in all aspect, from customers’s service to the delivery of reliable bandwidth at a cheaper cost. We pay almost the same price as citizens of developed countries but they are given far better bandwidth and service.
God be with our people. Khemraj Narine