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How about something for the other passengers inconvenienced?

Jul 27, 2023 Letters

Dear Editor,

From disruptive customer to now the recipient of the airline’s P R damage control u-turn.

The remark which caused a furor and resulted in the airline turning around seems to have been quietly settled with an apology and free miles.

How nice!  But what about the other passengers who were greatly inconvenienced both on the flight and at CJIA.

Aren’t they deserving too of an apology and free miles?

Yours truly,

Shamshun Mohamed

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