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Reinvention of the NIS

Apr 22, 2022 Letters

Dear Editor,

The National Insurance Scheme (NIS) was established in 1969, a forerunner to comparable schemes in the Caribbean which a Guyana leadership team helped to build.
Unlike the professional standard of management now obtaining in those sister territories, Guyana’s does not benefit from similar technical skills – certainly not sought through published advertisement.
Its organisational structure is generally unclear to the flood of enquirers, notwithstanding the many telephone numbers – which make one reinvention urgently necessary that is better online communication.
One agrees totally with the Senior Minister responsible for Finance that there is need for ‘reinvention’ of the institution after more than five decades – an age when few organisations can pretend to be able to ‘reinvent’ themselves – particularly in this instance to cope with the plethora of complaints, published and unpublished.
It therefore becomes necessary for the relevant decision-makers to conceive of a project and invite the appropriate competencies to collaborate in a most comprehensive organisational restructure, the components of which would include the following; not necessarily in this sequential order:
– Vision
– Mission
– Board Composition
– Executive Management Team
– Job/Position Hierarchy
– Accountability Relationships
– Customer Relations – Focus on Employers and Employees
– Communication – IT Connection
– Complaints Advisory Section
– Job Descriptions
– Performance Management System
– Succession Planning
– Compensation and Benefits Management
– SWOT Analysis – Results to be addressed
Hope NIS decision-makers would contemplate the above.

E.B. John

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