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Crass treatment of NIS pensioners

Dec 19, 2020 Letters

DEAR EDITOR,

I have been uplifting my NIS Pension Book from the Brickdam office for 12 years now. And it has been a virtual nightmare since.
My most recent experience was yesterday, 18th December 2020, as was the experience of about (only) six persons waiting to uplift their Pension Books also.
There are some NIS staff members who seem to enjoy a sadistic pleasure to have pensioners wait for hours to be attended to. Six pensioners were waiting for over an hour for our books. I had to show a senior NIS staff a WhatsApp message I was sending His Excellency the President, which got us our books in less than 10 minutes.
It is my considered view that the National insurance Scheme has developed a DNA akin to sadism, bar a few employees. The place reeks of malaise. Yesterday’s experience was not singular – not for me, not for thousands. And certainly not of recent. And certainly not at the Brickdam office only.
Members of the media should talk to those of us who are unfortunate to be NIS pensioners. President Ali’s interventions over the past weeks only touched the needle point of the misery pensioners experience. Our years of service to this country are being rewarded with punishment by most employees of the NIS.
I make bold to say: NIS NEEDS AN OVERHAUL! SOME STAFF NEED TO BE GIVEN MARCHING ORDERS!

Taajnauth Jadunauth

 

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