Latest update January 7th, 2025 4:10 AM
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Continuous training for Health Services Dept. staffers – Region Four RHO
Region Four Health Officer, Dr. Quincy Jones, has declared that there would be continuous training for his health staff in a bid to ensure that the service they provide is improved.
Several participants of the recent workshop pose for a photo
Dr. Jones made this commitment recently when the region held a one-day ‘Effective Communication’ workshop for several of its new employees along with several others from various levels within the Health Services Department.
Even as he underscored the importance of effective communication, he said, “Training will continue as a priority within the Region Four Health Services as we are determined to ensure that the level and standard of the services that we offer are at a very high level.
The public expects the best and to ensure that we continue to offer them that quality service we must ensure that our staff are continuously trained, and this is what we will continue to do,” Dr. Jones committed.
He continued, “Region Four Health Services Department continues to attend to a significant number of persons. To ensure that they can assist in providing quality services, we have sought to have the training workshop.
“Whether it’s our handymen, nurses, clerks, doctors or just about anyone working at any of our health facilities, they should be able to communicate effectively so as to ensure that the needs of the general public are effectively met.”
Dr. Jones disclosed that for 2019, there have been several training workshops covering a wide area, noting that whatever the needs are for staff enhancement and development the required and requisite training would be provided.
“Training was one of our core priorities for 2019 and thus far, we have delivered a significant number of training throughout the year and as the Regional Health Officer, I can commit to saying that training will continue even into the New Year,” he assured.
Dr. Jones pointed out that it is crucial that staff coming into the Regional Health Services Department can better understand their importance in a professional environment so that they can better serve the public.
He stressed the need for the continued communication workshop, stating that the first service that is delivered to the public is communication and as such all employees irrespective of their level should be able to communicate effectively and efficiently.
The one-day training catered for 60 staffers representing both the East Bank and East Coast Demerara corridors.
“We are continuously looking at ways and means of improving staff efficiency, thus better being able to deliver their tasks and responsibilities at the highest level,” he said.
He said that his department has been going through several changes as it seeks to better enhance the services that it offers.
Dr. Jones said after the workshop that he is pleased with the response garnered from participants, adding that with the level of enthusiasm shown the Region Four Health Services Department is poised for improvement.
“Capacity training and building will continue to be a priority and while we looked at effective communication, we will continue to find avenues to ensure that all employees can benefit significantly from continuous training so as to better serve the public,” he reiterated.
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