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Allegations of mistreated patients at West Dem. Hospital will be investigated – Regional Health Officer
Reports of mistreated patients at the West Demerara Regional Hospital will be investigated in-depth, and findings will be addressed, with the intent of having issues resolved.
Regional Health Officer Dr. Cerdel McWatt made this assertion yesterday in an interview with this publication.
Members of the public have been complaining of mistreatment that they have been continuously receiving at the hands of nurses, doctors and even security personnel, as they attempt to obtain medical attention at the facility.
Regional Health Officer Dr. Cerdel McWatt
The hospital’s relatively new RHO yesterday told Kaieteur News that while he would certainly be investigating in detail the allegations, he is urging patients who would have had unpleasant experiences to come forward with their stories.
Persons have repeatedly expressed their disgust to this publication at the alleged insensitive attitude of medical staff at the hospital, explaining that very often they are made to wait for hours as medical staffers on the night shift gossip in groups in loud tones, much to the dismay of patients.
Security ranks at the institution were very not co-operative when approached by a reporter from this newspaper, and some did not hide their disdain at what they described as, “Dem fass, troublesome media people”
Persons awaiting medical attention at the facility
A male patient of Crane Housing Scheme, West Bank Demerara was adamant that there is need for urgency in addressing the treatment of patients at the institution… “Padna…dis place is a hell-hole… When yuh come hey, yuh gat tuh wait fuh hours fuh get attention. Dem nurses and even de night doctors gang up in de night gossiping loud, loud, loud….and if yuh interrupt dem, dem mo vex dan you. Patients groaning in agony in the night and yuh could hear them laughing and goin’ on inside, and when dem ain’t talking nonsense, dem sleeping”.
A New Road, Vreed-en-Hoop, West Bank Demerara female resident was furious as she related her grouse, “ Mista, dis place ain’t gat no good, and dem doctor and nurse is a waste ah time… Every time you come hey, dem always ain’t gat medication, telling yuh fuh come back, come back, or send yuh fuh purchase things.
The people at the dispensary always telling yuh them ain’t get medical supplies from Georgetown. Pon tap ah dah, de security ranks disrespectful and putting people who come in after yuh fuh see doctor, although you come in hours before. And we know dem ah tek a raise fuh do that and tek lunch money tuh…Dem eyes pass poor people”,
another female patient, of Jetty Squatting Area, Vreed-en-Hoop, West Bank Demerara, was very disappointed at the treatment that she would have received on more than one occasion at the facility.
“Me nah want me face in de paper fuh dem spite me when me come back here… Dis place want a complete overhauling… When yuh come here, is bare square peg in round hole yuh gat to deal with. De people wukking in de filing area can never find yuh records, and dem full ah attitude, like if yuh begging dem ah favour. And dem heartless!!! One night me and some relatives come hey since early in de night and left almost till morning… People ah bawl in pain… One nurse come out and yuh can see she been sleeping… from she face and hair… And she telling we fuh stop mek noise before dem ain’t treat we…”
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