Latest update April 15th, 2025 5:16 AM

Guyana's largest selling daily and New York's most popular weekly

Latest News

WARRANTIES/GUARANTEES ARE VITAL AS YOU SHOP DURING THE UPCOMING CHRISTMAS SEASON

Nov 18, 2018 Features / Columnists, News, Standards in Focus

We are just about five weeks away from Christmas, and even closer to engaging in our online shopping during the Black Friday Sales. For many consumers, the deciding factors for purchasing a product are often affordability, price, brand, performance and quality.
In addition to these, it is also imperative that consumers find out just who will accept responsibility if items they purchased becomes defective, through no fault of theirs. Therefore shoppers, it is crucial to ensure that you are provided with a written warranty or guarantee when making purchases.
For products such as electrical appliances, computers and cellular phones, if warranties/guarantees are not offered, it is the responsibility of you, the consumer, to demand that businesses issue such documents to you during purchases.
If it is an imported product you are buying, it is likely that the manufacturer from the country of origin has provided a warranty on his/her product which local suppliers must pass on to you.
A warranty is a promise by the manufacturer that he/she will accept responsibility for defects and liability for repairing or replacing an item sold which is not of merchantable quality. A guarantee is an assurance that the goods or service is of a specified quality and durability.
Warranties /guarantees must contain the following information:
 Name and address of the guarantor,
 The duration of the warranty (6 months, 1 year, etc.),
 What exactly the warranty covers (whether the whole product or part), and
 The warranty performance (whether the item would be repaired, replaced or the cost will be refunded).
As you engage in shopping for the holidays, pay attention to the details of the warranty and or guarantee offered to you, especially if you are purchasing items such as electrical appliances, computers, furniture, generators, motor vehicles, cell phones, etc.
If the business establishment from which you would like to make a purchase does not provide a warranty/guarantee or you are not satisfied with the details and conditions stipulated in the document, be sure to find another business to make your purchases. You can also report your case to the Competition and Consumer Affairs Commission.
Because warranty agreements vary, it is advisable that suppliers take some time to outline or explain to their customers the content of such agreements. This will help consumers to understand the coverage offered and avoid difficulties in the event the item becomes defective and there is need to seek redress.
Finally, it is the practice for some businesses to charge a fee for extended warranties. Providing extended warranties at a cost should be optional to consumers, and should be an addition to the actual warranty, which should be provided with the sale of the product.
For further information please contact the GNBS on Tel: 219-0062, 219-0065, 219-0066, 219-0069 or visit the GNBS website: www.gnbsgy.org

Similar Articles

The Glenn Lall Show|| April, 11th, 2025

 

Follow on Tik Tok @Glennlall

THE BLUNT OF THE DAY

Sports

Minister Ramson hails Harpy Eagles Championship team following return home

Minister Ramson hails Harpy Eagles Championship team following return...

Apr 14, 2025

Kaieteur Sports-  Reigning champions Guyana Harpy Eagles returned to home soil yesterday, to fanfare and a warm reception following their untouched dominance following the end of this season’s...
Read More
GFF hosted first Referee Introductory Course for 2025

GFF hosted first Referee Introductory Course for...

Apr 14, 2025

Ninvalle congratulates Harpy Eagles on West Indies Four-Day three-peat

Ninvalle congratulates Harpy Eagles on West...

Apr 14, 2025

Wharton’s weighty five inspires Chase quarterfinal win

Wharton’s weighty five inspires Chase...

Apr 14, 2025

Vryman’s Erven Secondary wins inaugural tournament

Vryman’s Erven Secondary wins inaugural...

Apr 14, 2025

Pele FC Alumni Corp. 2025 Youth Development Seminar set for April 22 & 23

Pele FC Alumni Corp. 2025 Youth Development...

Apr 14, 2025

Features/Columnists

  • Of Silk and Steel

    Peeping Tom… Kaieteur News-  By the time the first container ship from China—the Liu Lin Hai—steamed into a port... more

Publisher’s Note

Freedom of speech is our core value at Kaieteur News. If the letter/e-mail you sent was not published, and you believe that its contents were not libellous, let us know, please contact us by phone or email.

Feel free to send us your comments and/or criticisms.
Contact: 624-6456; 225-8452; 225-8458; 225-8463; 225-8465; 225-8473 or 225-8491.
Or by Email: [email protected] / [email protected]

Weekend Cartoon

Bridge Watch

Demerara Harbour Bridge

> Berbice Bridge […]