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GWI replies to the complaints of Sophia residents

Aug 31, 2016 Letters

Dear Editor,
The Guyana Water Incorporated (GWI), the Nation’s supplier of Water and Sanitation Services, wishes to note that the issue of water supply in ‘E’ Field Sophia, Georgetown, is as a result of a conflict in the timing of water distribution and residents’ availability.GWI has found that some residents are unable to receive water from the trucks sent to their area because they are not at home during the time that water is being delivered. To date, four trucks filled with 450gl black tanks of water are sent to ‘D’ and ‘E’ Fields, Sophia between 8:00 and 17:30 hrs, with 16 trips being made daily.
The utility has however noted the difficulty for the working population and has taken steps to cater to their needs. GWI will therefore be increasing the number of trucks sent into Sophia and adjusting its distribution schedule so as to facilitate those who are not at home during the day. Additionally, the ongoing project in which transmission mains are being installed from North Ruimveldt to ‘D’ and ‘E’ Fields Sophia, is 80 percent complete. This project will help to alleviate poor water supply to residents.GWI apologizes to our customers for any inconvenience caused and wishes to thank your publication for consistently highlighting the issues which affect our customers.
Lavern Fredericks – McPherson
Assistant PRO

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