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GWI implements programme to improve service to Bartica, environs
– Four and Five Miles, Carabese Hill and Byderabo receive higher levels of service
Guyana Water Incorporated (GWI) has commenced the implementation of a programme to improve the quality of service provided to GWI customers of Bartica, Region Seven.
The storage tank at the Bartica Water Treatment Facility Region 7
The programme, which is being led by GWI Senior Engineer and Head of Technical Services, Dwayne Shako, is meant to provide improved services to customers of Four Miles, Five Miles, Carabese Hill and Byderabo.
These communities are served by the Bartica Water Treatment Facility located at Seventh Avenue in the compound of the Bartica Secondary School.
Customers of the aforementioned communities were experiencing reduced levels of service due to the consistent expansion of new housing schemes.
According to GWI Divisional Manager, Bartica, Elson Khirattie, ‘due to the increased number of new homes in Caribese Hill and Byderabo, the Bartica Water Treatment Facility was unable to provide an adequate level of service to all communities supplied by the facility’.
In addition, the elevation of the Four Miles, Five Miles, Caribese Hill and Byderabo communities, is higher than the Bartica Facility which created the challenge of adequately serving customers, since the facility required a high level of service to sufficiently serve customers residing in these communities’.
The head of Technical Services said ‘the communities are approximately 30 meters above the Bartica Water Treatment Plant which resulted in some customers not receiving adequate service at peak hours’.
GWI CEO Dr. Richard Van West-Charles inspecting upgrades at the Bartica Water treatment facility in the presence of GWI senior engineers and management.
Hence, the programme to improve the level of service provided by the facility involved the construction of a new reservoir and the installation of an additional transmission main capable of delivering water directly to the communities of Four Miles and Five Miles.
“The new reservoir is capable of storing sufficient amounts of water so that the Bartica plant can now effectively serve communities on the higher elevation,” stated Senior Engineer Dwayne Shako.
In addition, all four communities are benefitting from the installation of a new ‘booster pump’ which will further enhance the level of service provided to customers.
Shako indicated that while customers will still be served on a scheduled basis, the programme involves two additional phases which aim to provide service for 24 hours. “As part of the 2016 Capital Programme, we will be installing two booster pumps, two additional filters, one additional clarifier and an additional ‘raw water pump’ in order to provide service for 24 hours’.
Further improvements included the removal of mud from the area in the vicinity of the ‘raw water intake’ from which the Bartica Facility sources its water supply. According to the Divisional Manager, ‘mud located around the ‘raw water pump’ posed a challenge in adequately obtaining water for treatment.
“We successfully conducted a dredging exercise which removed a large amount of mud from the raw water intake which allowed the facility to receive adequate amounts of water for treatment.”
Following a telephone survey conducted by GWI, residents indicated that they were experiencing higher levels of service. “There is a considerable increase in water pressure,’ stated Desmond Stoby, a resident of Four Miles, ‘I’ve definitely noticed an improvement in the overall service provided by GWI.”
Upon completion of the additional phases of the programme, this year customers of Four Miles, Five Miles, Caribese Hill and Bydarobo can anticipate round-the-clock service.
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