Latest update February 11th, 2025 2:15 PM

Guyana's largest selling daily and New York's most popular weekly

Latest News

Customer takes umbrage at GT&T’s attitude

Dec 03, 2015 Letters

Dear Editor,
It is with deep rage that I write to you today about an incident with GT&T that occurred to me today (Wednesday November 2). As we all know GT&T has been promoting their new slogan “Do More” however, this slogan should have been “Do Less” as it is that which is taking place with their current shift in policy. I have just purchased a $500 card which I entered in my phone and I transferred $100 to my girlfriend for which I was charged $9 for the transfer. I then opted in for the daily “Free after Two” option to which I did not receive any text confirming that I can text for free after 2 PM. Anyway I decided to text as I know that sometimes the message is delayed but I can use the above mentioned service. After sending three messages I noticed that they were charging for each one so, seeing that I couldn’t keep waiting for longer.  I decided to make a call to my girlfriend whom I also sent the three texts to and who is a GT&T customer as well. I had $363 before I made that call. Lo and behold after talking about 15 minutes  the call was cut and upon redialing I was greeted by the no credit message.
Editor, please allow me to ask: is this how GT&T expect to be competitive in the Telecommunications Sector with all this maltreatment meted out to its customers? Why is it that they cannot even send a message telling us that they are experiencing difficulties? Calling to the 0488 is totally pointless. To the Government I would like to know when exactly the Telecommunications Bill will be passed so that a company like GT&T can be put into the competitive business which they so rightly belong to
Amir Khan

Similar Articles

The Glenn Lall Show|| February, 10th, 2025

Follow on Tik Tok @Glennlall

THE BLUNT OF THE DAY

Sports

Khalil, Pollard and Barker reign supreme as BCQS Int’l Masters concludes

Khalil, Pollard and Barker reign supreme as BCQS Int’l Masters...

Feb 11, 2025

Kaieteur Sports–Guyanese squash players delivered standout performances at the 2025 BCQS International Masters Tournament, held at the Georgetown Club, with Jason-Ray Khalil, Regan Pollard, and...
Read More
Cricket West Indies passes historic governance reform at special meeting of shareholders

Cricket West Indies passes historic governance...

Feb 11, 2025

Archery Guyana hosts thrilling 2024 National Indoor Youth Open, showcasing the next generation of archery talent

Archery Guyana hosts thrilling 2024 National...

Feb 11, 2025

Prashad claims victory at the recently concluded DEMLIFE Golf Tourney

Prashad claims victory at the recently concluded...

Feb 11, 2025

West Indies & Sri Lanka top their respective pools with hard earned victories in Round 1 of the OVER-50s World Cup

West Indies & Sri Lanka top their respective...

Feb 11, 2025

Allicock, Amsterdam named in GBA training squad 2025 Caribbean Boxing Championships

Allicock, Amsterdam named in GBA training squad...

Feb 10, 2025

Features/Columnists

Publisher’s Note

Freedom of speech is our core value at Kaieteur News. If the letter/e-mail you sent was not published, and you believe that its contents were not libellous, let us know, please contact us by phone or email.

Feel free to send us your comments and/or criticisms.
Contact: 624-6456; 225-8452; 225-8458; 225-8463; 225-8465; 225-8473 or 225-8491.
Or by Email: [email protected] / [email protected]

Weekend Cartoon

Bridge Watch

Demerara Harbour Bridge

> Berbice Bridge […]