Latest update December 20th, 2024 4:27 AM
Latest News
- EPA shamefully omitted sections Exxon Permit to argue against unlimited parent company guarantee for oil spills- Dr. Adams
- Hicken appointed top cop
- Israeli attacks pummel Gaza’s north as UN denounces lack of aid access
- Brutus refutes claims of attempting to leave Guyana
- Man gets life imprisonment sentence for felonious wounding
Agri Parts celebrates 25-year milestone
– has expansion plans in the pipelines
The Agri Parts Mandela Avenue head office.
From a “bottom house” operation 25 years ago, Agri Parts has morphed into a multi-million-dollar establishment with several locations including a massive warehouse at Eccles, East Bank Demerara.
Yesterday, staffers of the thriving business celebrated its quarter-century in existence, with an activity that even included the cutting of a celebratory cake.
With focus on catering to the machinery and spare parts needs of mainly the agriculture, mining and construction fields, Agri Parts is the brainchild of re-migrants Mr Deonarine Sugrim and his wife Sylvita.
However, it was their eldest son – 23-year-old Steven Sugrim – who was on hand yesterday to celebrate the milestone at the company’s 202 Mandela Avenue, Georgetown head office yesterday.
Speaking on behalf of his parents, said that “I am very proud to be here on this day and we look forward to many more years of providing quality service”.
He shared the cutting of the cake with longstanding employee, Angela Mitchell. Mitchell started at the company 11 years ago as a clerk and currently is a senior secretary.
When she started working with the Sugrims at their 193 Mandela Avenue location, a few metres away from the current head office, Mitchell recalled that the staff size was a mere three. The staff currently amounts to in excess of 20 persons.
Since then the company has included the impressive structure at which the celebration took place.
In Mitchell’s estimation, Agri Parts is currently leading the way in the sales of excavators, bulldozers and their requisite parts. She however noted that the business is one that is often influenced by the price of gold.
“When the price of gold is down our sales go down, and when the price goes up our sales go up,” said Mitchell, who disclosed that miners are among the primary clientele.
Steven Sugrim and Angela Mitchell are flanked by staffers as they
cut the celebratory cake yesterday at the Agri Parts head office.
She revealed that while there are a number of companies competing for the same market “we make prices competitive and we make customers feel at home…they can come and freely interact with us, and we try to help them out in every way we can.”
Mitchell described the Agri Parts staff as one that works in unison to achieve the common goal of customer satisfaction.
According to General Manager, Susan Chin-A-Loy, who joined the company four months ago, she has plans on steering the company to even higher heights.
“We are aiming for top level and so we have lots more places to go,” said Chin-A-Loy, who was at the time alluding to expansion plans in the pipelines.
As part of her contribution thus far, she has spearheaded in-house training for all staff members in the area of customer relations and interpersonal relations, in the quest to further improve the image of the company.
The staffers in training, she noted, are expected to be elevated to senior positions as the company seeks to expand its operations.
“For any business to succeed we must have good customer service and we thrive on good customer service,” said Chin-A-Loy ,as she pointed out that even if the company doesn’t have in stock a product needed by a customer, efforts are made to source same for that customer.
In commenting specifically on the 25-year milestone, she noted that “we are very excited…we have come a long way, but we still have a ways to go.”
Similar Articles
THE BLUNT OF THE DAY
Sports
Features/Columnists
A question of timing and priorities
Peeping Tom… Kaieteur News- The advent of significant oil discoveries has catapulted Guyana into the global spotlight.... more
Let the asylum seekers go: a first step for Venezuela to rebuild relations in the Americas
By Sir Ronald Sanders Kaieteur News – The government of Nicolás Maduro in Venezuela has steadfast support from many... more
Weekend Cartoon
