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The Supreme Court and land registries need professional management

Jun 24, 2015 Letters

Dear Editor,
I write with disgust, the service extended to the public at large more so to Attorneys at Law, and I am an Attorney. I join the call for the immediate sacking of the Land Registrar. This individual is arrogant, incompetent and lives in her own bubble.
As an Attorney, we are not even allowed an appointment with this individual. Our matter takes years before they are eventually passed, months to years before they are checked, all the while our clients Compliances would have expired and they have to then go again and expend further sums to re-apply and get a current one.
Apart from that the staff is unhelpful. The janitor answers the phone in this unpleasant gruff voice and always tells you, the person is not in or is busy or not at work. When you ask to speak to the Registrar she is not in, in a meeting or not taking calls, the Deputy Registrar has a high handed approach also and is unwilling to assist. All this said, these two individuals are highly incompetent and grossly unqualified. Can you imagine they are not the trained lawyers, and they want to tell us how to do our job?
They must understand that they are not the lawyers, both these individuals and their staff and they should show some respect and professionalism. I do not even want to wonder what the public endure. I recall hearing the Registrar saying no one could move her, she only take orders from Dr. Luncheon, because he was the one to put me here.
With respect to the Supreme Court, the Registrar does not know. I more feel that he does not care to know what his staff is doing. Again not a trained Attorney. They move at snail’s pace, eating, talking and lazing around all day. Their supervisor picks and chooses who she attends to, and only some lawyers are entertained behind the counter; not to mention her gruff attitude. Apart from that only one staff checks Orders; so she feels that she is god. We have to wait for days whenever she tells you to come back and she has the blessings of the Registrar. These are the people responsible for the slow pace sat the Registry.
Why can an Order not be checked the same day and possibly enter too. But instead they sit in a room deemed a snackette, filled with food selling there, and they would send a message telling you to come back. Nowhere in the world are lawyers treated like this. We are the professionals. Imagine we studied all these years to come back to service like this. Not a “good morning, how can I assist you,” but instead sour faces trying to tell you how to do your work and go wait on them.
This nonsense has got to stop immediately. These non professionals need to stop behaving like gods and have the real professionals wait. Also when the Secretaries do go to check on matters they give them the royal run around, the lawyer then has to take time out, leave his office to go deal with this personally.
In both these cases the Registries knows absolutely nothing about service, respect for time, professionalism among many other things. This seems to be the norm in most Places in Guyana, but yet when these very same people leave these shores for North America they confirm to what happens in that society.
The Rule of Law has gone to the waste-side. I hope some form of frequent training to help these individuals to first learn to respect themselves then others, speak: to others, importance of time, will be embarked upon. Time may not be important to them but it is to others.
Please Withhold Name

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