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GWI expanding offices to improve customer service, efficiency
The Guyana Water Inc. (GWI) is making major improvements to its corporate offices as part of its plans to improve customer services and its efficiency.
Minister Keith Scott (front, third left) along with senior GWI officials.
The disclosures were made yesterday during a visit to the GWI Water Treatment Facility at Shelter-Belt, Vlissengen Road by Keith Scott, Minister within the Ministry of Communities. The Minister also met with the Central Management Team and employees at the GWI Corporate Complex. He was accompanied by Permanent Secretary of the Ministry of Communities, Emil McGarrel.
According to GWI, Minister Scott was provided with a full tour of compound, including a section of the East Demerara Water Conservancy.
“He noted his concerns about the small working spaces within some departments and implored that GWI management act on providing a more spacious working environment for the over 200 employees stationed at the Corporate Complex,” GWI said.
“The Minister expressed his relief after being informed that plans are ongoing to expand some of the offices within the GWI Corporate Complex to facilitate a more comfortable environment. While the proposed expansion and enhancement to the buildings are in the early stages of procurement, it is expected that key sections including Customer Services, Finance and Operations among others will benefit from the expanded office space.”
Scott urged GWI employees to continue striving for improved performance, especially in the areas of water quality and customer care.
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