Latest update November 18th, 2024 1:00 AM

Guyana's largest selling daily and New York's most popular weekly

Latest News

The Way GT&T Operates

Jun 01, 2015 Letters

Dear Editor,
The citizens of Turkeyen, and Cummings Lodge woke up on Sunday morning to find there was no telephone service.
We don’t know what the cause was, since it was raining heavily and apparently citizens didn’t go out to ascertain the fault. One assumes that the cause was the heavy rains. I called a number 0488 which is listed as “Customer Support Call Centre” at about 9:25 hours.
The woman on the line told me that GT&T does not have an emergency service. I explained the problem but she said for her to contact the relevant department I have to describe the fault.
I suggested to her it was an emergency since the two areas were without service. She said all she can do was register an individual fault of mine, not the two areas and it would be attended to in three working days.
If anything was nonsense this was. Hundreds of people are without service and all she can do is register and individual fault call. She refused to give me her name saying that if I write about it I can refer to her first name, Anthea. I don’t know if that is her real first name.
About an hour after, we found the cause. A driver ran into the GT&T junction box at the corner of the UG Road and the Railway Embankment. It uprooted the large box with all the wires exposed.
This was the nerve box that serves the area. I got hold of a number that deals specifically with these matters. This was around 10:00hrs. I was told the matter has been reported to the person in charge of that kind of operations.
Six hours after I made that report about the junction box, I visited the damaged structure.
The cover was lying in the trench and all the thousands of wires were exposed to the rain. From 10:00 hrs to 16:00hrs no one from GT&T came to cover those wires.
At 18:00 hrs I went back. Still no one came. Once the rain came that Sunday night those wires would be permanently damaged.
This is the attitude of a company whose CEO is paid almost three million monthly and recently applied for rate increase and has a monopoly. I doubt we would get service back in five days time.
One of the residents in my community is Yog Mahadeo, former CEO of GT&T. A monopoly is certainly a dangerous thing.
Frederick Kissoon

Similar Articles

The Glenn Lall Show | November, 15th, 2024

Follow on Tik Tok @Glennlall

THE BLUNT OF THE DAY

Sports

Brewley’s ‘glut’ inspires Hard Knocks to ExxonMobil Futsal Championship Finals 

Brewley’s ‘glut’ inspires Hard Knocks to ExxonMobil Futsal...

Nov 18, 2024

-YMCA awaits in $1M Showdown on November 23  Kaieteur Sports –Futsal fans were treated to a thrilling spectacle at the Retrieve Hard Court in Linden on Saturday evening as Hard Knocks and YMCA...
Read More
Final T20 between England and West Indies washed out

Final T20 between England and West Indies washed...

Nov 18, 2024

Zion Gray propels Eagles to GBF Elite 16 Semi-Finals 

Zion Gray propels Eagles to GBF Elite 16...

Nov 18, 2024

Looknauth stars as Anacondas lift inaugural GCB betCageSports National T20 Title

Looknauth stars as Anacondas lift inaugural GCB...

Nov 18, 2024

Gold is Money wins inaugural Chung Global ‘Champion of Champions’ Tournament

Gold is Money wins inaugural Chung Global...

Nov 18, 2024

Afraz Budhoo – A promising cricketing star on the horizon 

Afraz Budhoo – A promising cricketing star...

Nov 18, 2024

Features/Columnists

Publisher’s Note

Freedom of speech is our core value at Kaieteur News. If the letter/e-mail you sent was not published, and you believe that its contents were not libellous, let us know, please contact us by phone or email.

Feel free to send us your comments and/or criticisms.
Contact: 624-6456; 225-8452; 225-8458; 225-8463; 225-8465; 225-8473 or 225-8491.
Or by Email: [email protected] / [email protected]

Weekend Cartoon

Bridge Watch

Demerara Harbour Bridge

> Berbice Bridge […]