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This clerk is over stepping the bounds

Jul 02, 2014 Letters

Dear Editor,
A very bad system is ongoing at the Eye Clinic of the Georgetown Public Hospital and it needs to be changed to better serve patients. On a daily basis, patients countrywide go there because of a ‘can’t do better situation’ due to financial constraints to do otherwise.
After checking with the doctor, the advice is then given to go to the clerk who will give a date to return.
The doctor should be the one to give the return date and not the clerk who does not know anything about the patients’ condition. On a speculative basis, some patients are given a date three months later to return during which time a worrying situation could develop. There is the possibility of them becoming blind.
Patients will feel much happier, satisfied and comforted to get a return date directly from the doctor on whose instructions this can even be done but not for the clerk to randomly do so.
With thanks,
A Patient

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