Latest update December 21st, 2024 1:52 AM

Guyana's largest selling daily and New York's most popular weekly

Latest News

GT&T resolved telephone issue in a jiffy

Apr 30, 2014 Letters

Dear Editor,
I refer to a letter by Johonel Munroe which was published in the April 21, 2014 edition of the Kaieteur News. The customer complained about her mobile data service. I wish to indicate that the matter was actually resolved on April 22, 2014 through the intervention of the Chief Executive Officer, Mr. R. K. Sharma, and our Mobile Sales Coordinator, Ms. Allison Dundas.
The fact is that customer Johonel Munroe simply needed to change the data settings on her phone.
Further, in recognition of the inconvenience which the customer would have suffered, admittedly through no fault of ours, GT&T in an act of good faith provided Ms. Munro with one month’s data service free of charge.
We might add that after the problem was resolved, the customer promised to do another “letter to the Editor” that was supposed to put the entire matter to rest.  However, to date, we have seen no such letter published in any of the dailies.
With regard to the customer’s handset which was stolen, the company contacted Mr. McAllister, Acting Commander (CID) at New Amsterdam who could not confirm that CID Head Office in Eve Leary had made any request to GT&T for the relevant information.  However, we have since advised the Acting Commissioner to make such a request through the Crime Chief.  This is the usual procedure.
We would be quite happy to provide the relevant information to Ms. Munroe through the Guyana Police Force when such a request is received by the company.
Allison Parker
Public Relations Officer

Similar Articles

The Glenn Lall Show | December, 2nd, 2024

Follow on Tik Tok @Glennlall

 

THE BLUNT OF THE DAY

Sports

Futebol Real Brazil executive Naranda Wislon visits Guyana

Futebol Real Brazil executive Naranda Wislon visits Guyana

Dec 21, 2024

…A game-changing opportunity for youth footballers Kaieteur Sports- In a significant move to bolster the local football landscape, the Petra Organisation welcomed a distinguished visitor yesterday...
Read More
Windies captain Matthews cites lessons from T20I loss to refine strategies for ODI series

Windies captain Matthews cites lessons from T20I...

Dec 21, 2024

Powell calls for Reflection after West Indies suffer T20I whitewash

Powell calls for Reflection after West Indies...

Dec 21, 2024

Herstelling A are EBDCA/SPL T10 champs

Herstelling A are EBDCA/SPL T10 champs

Dec 21, 2024

Opinion Piece: Condemning the Nonsensical Guyana Cricket Board-Wehby Report Opposition

Opinion Piece: Condemning the Nonsensical Guyana...

Dec 21, 2024

India produce dominant 60-run win over West Indies to claim 2-1 T20I series victory in Mumbai

India produce dominant 60-run win over West...

Dec 20, 2024

Features/Columnists

Publisher’s Note

Freedom of speech is our core value at Kaieteur News. If the letter/e-mail you sent was not published, and you believe that its contents were not libellous, let us know, please contact us by phone or email.

Feel free to send us your comments and/or criticisms.
Contact: 624-6456; 225-8452; 225-8458; 225-8463; 225-8465; 225-8473 or 225-8491.
Or by Email: [email protected] / [email protected]

Weekend Cartoon

Bridge Watch

Demerara Harbour Bridge

> Berbice Bridge […]