Latest update February 10th, 2025 7:48 AM
GPOC improves service for festive season
Public advised to do business early
The Guyana Post Office Corporation (GPOC) is working to provide an improved service for members of the public during the Christmas season.
A section of GPOC’s main office on Monday.
Against this backdrop the Corporation is advising that persons utilize its services in a timely manner.
Deputy Postmaster General, Abdul Hassan explained that persons sending overseas mail should do so by December 9, while those posting domestic mail are advised to do so before December 17 to avoid the Christmas mailing rush.
Hassan explained that plans are in the pipeline to introduce the computerized and improved payment software, INSTAPAY to all its offices
INSTAPAY, which was rebranded and introduced last October, has the capacity to offer real-time bill payment and money transfer services at competitive rates.”
“At present we have 27 offices that are equipped with computers that facilitate the money transfer and bill payment system, which is giving us a bit more efficiency in those areas.”
The Deputy Postmaster General further explained that more members of staff have been placed in the various departments to ensure that adequate service is provided to the public.
“We have ensured that there enough staff available to facilitate the Christmas mailing rush, and to provide the necessary services to those conducting business at our offices. However what we find is that because a lot of people work, sometimes when the postman visits your home you are not at home to collect the mail.”
“It would be helpful if a letter box can be in place to assist the workers with delivery and also with regards to these new housing schemes, person can have their lot numbers displayed to assist the postman in making the correct delivery.”
Mr. Hassan detailed that while the use of technology has impacted the international postal service, the utilization of the service by the commercial entities ensure continuity.
“Social networks such as facebook have impacted postal service especially in regards to our international mail. Every year we see a series of declines in comparison to the previous year. However the domestic/business mail remains constant… commercial entities such as the banks and insurance companies have continued to use the postal service, this continues to aid in the sustenance of our service.”
Recently, GPOC announced new postage rates to sustain its operations amidst rising costs.
In an invited comment, Postmaster General Mr. Henry Dundas said that this move was practical, taking into consideration several factors, including the changes taking place in the international mailing and postal operations.
“Its public knowledge that GPOC does not receive a government subvention thus increasing our rates was the most suitable move to sustain our services.”
GPOC ‘S domestic postage rate for the first 20 grams is now $80; while Caribbean postage is $130 while packages for Central, North and South America have increased to $150, The new rate for Great Britain is $160 while Asia, Africa, Europe and Australia’s postal rates have been adjusted to $200.
In recent years, the Corporation has been battling to find new ways to increase its revenues.
However, the Postmaster General did not disclose the annual income of the entity.
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