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GT&T is not what it promises to be

Nov 27, 2013 Letters

Dear Editor,
If GT&T is not interested in maintaining its services to customers in Mabaruma, then please pack your traps and leave. For the longest time now, we have had to be paying bills for services that are not provided. The landline phones are now museum pieces but the bills keep coming and like the dutiful customers, we pay.
Our calls to the GTT representative at Mabaruma go unheeded. We keep asking about our service and we get no answers. The GT&T Technician is more into his personal trucking business than responding to our many queries about our landlines which have been out of order for a considerable length of time (months into years).
He is a lucky GTT employee – it seems the job to manage the Exchange at Mabaruma was bequeathed to him by his late father and the Corporation complied with the last Will and Testament. He does his own thing and is so unapproachable that one wonders if he even knows that GT&T promises to get ‘better all the time’.
Checking with the Head Office in Georgetown is of no use either. We still want to use our landlines and so we ask GT&T to look into this matter urgently! We do not think that the intention of spending millions to put up the exchange is for it to become a ‘blue’ elephant. Give us a technician who delivers a service we know GTT can offer.
 GTT customers of Mabaruma.

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