Meter reading continues to be a challenge due to locked gates - GPL

Meter reading continues to be a challenge due to locked gates – GPL

Nov 02, 2013 News

The Guyana Power and Light Company (GPL) is once again highlighting a major challenge associated with its billing process.
The Power Company laments that Meter Readers are unable to read meters, due to locked gates.
The utility company is therefore reminding customers that meter readers for all served areas should be allowed to do their jobs between 6:00 hrs to 17:00 hrs from Sunday to Sunday, to ensure accuracy of bills.
According to a release from GPL’s Public Relations Department, failure to facilitate this process will result in estimated bills.
“GPL advises all customers to have their meters read regularly to avoid such consequences” the company warned.
The utility company stated that in cases where customers are not at home or the meters are not visible to the meter reader, they should make special provision to have their meters read.
Further, customers experiencing difficulty assisting the meter reading process are encouraged to inform GPL Billing Services.
Previously, when GPL presented its annual report to the Public Utility Commission (PUC), the company officials explained that their non-maximum bills based on actual readings continue to pose a significant challenge for the company.
It was also noted that among other factors, an increased level of crime, whereby bandits posed as GPL meter reading employees impacted people’s effort to safeguard their property.

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Meter reading continues to be a challenge due to locked gates – GPL

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