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An inefficient Post Office

Feb 27, 2013 Letters

Dear Editor,
I wish to bring the general public, and more so, the relevant personnel attached to the Guyana Post Office Corporation (GPOC) regarding the delivery of mails from the Reliance Post Office.
This entity is sporadic to say the least. It is unacceptable. I share with your readers and more so the management of the GPOC, my two most recent occurrences with the delivery of mail.
The processing date on my December mail was December 19. It was delivered on January 13, a feat only the staff of the Reliance Post Office can accomplish.
The processing of my January mail was January 21, and it was delivered on February 4. The first mail took 25 days to be delivered, and the second, 14.
My question is what would be the processing time for an overseas mail?
It boggles my mind to see the type of services being meted out to us. This is totally unacceptable. Our mail is being delivered in a negligible and in consequential manner.
These are two of my most recent experiences. A representative of the GPOC Customer Complaint Department in Georgetown has promised me that steps will be taken to remedy the situation. I was told that if my troubles continue, I should call back the complaints department.
I wonder how many times I will have to make complaints before my concerns are addressed. The Postal Clerk who delivers my mail is fully aware that I keep check on the processing dates.
My January mail had two processing dates; one was written over to with a pen to reflect January 30. Next to that date had February 3. So what he did was falsify the processing stamp date to reflect a much later date. This was to ensure that I had no reason to complain once again, about the late delivery of my mails.
Well, the Clerk really thinks that I am naïve and that I will not be able to distinguish him tampering with the processing date to offset the persistent late delivery of mail. I hope that my missive will endure that the relevant authorities will not only take the complaint, but act on them promptly and remedy the causes.
P.H. Gopaul

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