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EZjet’s Toronto passengers refunded
– NY still waiting
Suspended low-cost carrier, EZjet, says that it has completely refunded affected passengers out of Toronto, Canada. There is no word on the status of the refunds at the New York, US and Trinidad locations – other destinations that EZjet had been flying to.
The company was suspended by transportation regulators in the four destinations in November after a US-based aircraft operator complained to the Department of Transportation (DOT) there, that it is owed hundreds of thousands of dollars in outstanding payments.
In Jail: Sonny Ramdeo
EZjet’s founder, Sonny Ramdeo, was sued and, in a separate case, is now facing fraud charges for stealing more than US$20M from a US hospital chain where he was working as a payroll manager.
A statement from EZjet’s Toronto office yesterday said that it has fully settled payments for undelivered travel service to all passengers that booked travel service. These included passengers who paid EZJet directly or had used a travel agent.
“It was a challenging experience, however strong management skills, perseverance and professionalism guided the refund process to completion in a timely manner,” said Nadira Persaud, Director of the Canadian Operations.
She apologized for the inconvenience.
“To the Canadian customers, who planned and anticipated, spending time with loved ones at Christmas, I am truly sorry, please accept my humble apologies for the inconveniences caused to you and your families because EZJet was unable to fulfill your travel needs during the critical holiday season.”
Ramdeo allegedly used some of the monies to pay for EZjet’s operations, US prosecutors said in their case against the Guyana-born businessman.
FBI agents had tracked him from Florida to New York where he was arrested in December in a basement where he had been holed out.
There were numerous questions about Ramdeo and his source of funding for the airline when it took to the skies in December 2011.
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