Patients demand better service at Malaria Clinic

Jan 07, 2013 News

Patients at the Malaria Clinic, located at the Georgetown Public Hospital Corporation (GPHC) are calling on the Health Ministry to visit the Department and observe the manner in which they are being treated.
They claimed that the staffers at the facility are ill-mannered and would often talk to them without respect.
“When you go there and sit down, you dare not move from your seat to go and enquire about something,” a patient stated.
The majority of patients complained about the time they waste at the facility.
“When you go there, you have to join a long line and sometimes if you are lucky, you would get treated till in the afternoon; if not, it’s till the following day,” a woman who gave her name as Anita said.
When this newspaper visited the facility last Friday there were about 40 persons waiting anxiously to be seen by a doctor.
According to a Good Hope, East Coast Demerara woman, she carried her husband to the clinic to get tested for malaria around 07:30 am last Monday but was only able to see a doctor the following day.
A West Bank Demerara patient, Tory Dick, told this publication that he visited the centre a few times and he observed that persons have to wait a long time for results.
Kaieteur News was told that a lot of times only one person attends to about 102 patients.
A few persons raised points that the centre needs more staff.
The facility sometimes sees over 500 persons visiting for treatment on a daily basis.
A clerical worker told this publication that most of the patients who visit the clinic for treatment are from the interior locations, hence they are asking for malaria medicine to be distributed in the hinterland to ease the burden on the main facility in Georgetown.
Kaieteur News tried unsuccessfully to get a comment from a senior medical staffer at the institution.
Malaria is a mosquito-borne infectious disease of humans and other animals. The disease results from the multiplication of Plasmodium (a sort of bloodsucking) parasites within red blood cells, causing symptoms that typically include fever and headache, in severe cases progressing to coma or death.

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Patients demand better service at Malaria Clinic

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