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Are we paying VAT on zero rated items?

Dec 29, 2012 Letters

 

DEAR EDITOR,
A few days ago I went into a supermarket on the Enmore public road and bought some foodstuff. To my dismay the receipt, which is computerised, had one figure which is supposed to be the overall charges, however when I went to make payments, I was given another amount by the cashier and told that the latter figures are what I really have to pay since the person who issued the bill did not include the 16% VAT.
The bill is a computerised bill except for the VAT charges that are being written on by the cashier. What I observed is that this is the modus operandi of the owners of the supermarket not only with myself, but other unsuspecting customers.
Can someone from the GRA indicate whether that is the correct thing to do, because in my opinion, customers including myself can be charged the 16% VAT on items that are zero rated.
Name withheld

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