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GWI disconnects over 12,000 in December
As part of their year-end campaign, Guyana Water Inc (GWI) has disconnected over 200 residents daily in region four for overdue water payments.
Collectively12, 000 citizens were disconnected this month for failing to pay their water bills.
GWI’s disconnection teams have been mobilised in several key areas which the company has identified as having the most customers who are behind in their payments. These include communities in Georgetown such as South Ruimveldt Gardens, South Ruimveldt Park, 
Newtown- Kitty, Tucville, Bel Air Gardens, Lamaha Springs, Prashad Nagar, North Ruimveldt, Blygezight- Campbellville and Kitty- Campbellville.
This is part of the water company’s campaign which began on December 7, 2011 and which was aimed at recovering millions of dollars in outstanding revenue. GWI stated that the campaign will not stop until outstanding fees are paid in full.
GWI noted that the company must balance its books in December, as its fiscal year runs from January to December.
GWI’s Billings Manager, Julie Ragnauth stated that the company has experienced challenges with the delivery of bills via post.
. “A number of bills were returned and we are working to rectify all issues with the Post Office.”
“However, customers are aware that they are utilizing our service and should enquire about their service charges via our call centre. Non-receipt of a bill will not bar a customer from disconnection.”
Public Relations Officer of GWI, Timothy Austin said the first priority is ensuring that disconnections run smoothly and all residents who wish to reactivate their services are given the chance to do so.
He noted that persons tampering with the lines and reconnecting themselves will be prosecuted under the Water and Sewage Act of 2002 that states anyone caught tampering will be fined $ 25,000 and GWI can take those persons to court. Presently, a few cases are currently pending.
He said a single water treatment plant has a monthly cost of more than
$6 M, and the cost of treating and transporting water is very expensive.
Adding that the water is highly subsidized, he said Guyanese need to respect the process of paying for water and through GWI’s commitment to educating the public he is sure that progress is being made.
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