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GRA to get $25.5M ICT systems upgrade – Cabinet Secretary

Apr 21, 2011 News

Guyana Revenue Authority (GRA) is to procure hardware and software at a cost of $25.5M to upgrade its services, Head of the Presidential Secretariat, Dr. Roger Luncheon said yesterday,
He said that servers, communication devices, computers and their programmes would be bought to facilitate a smoother flow of the system. The acquisition and the use of Information and Communication Technology (ICT) has improved the transactions by the importing, exporting public and the business sector that are dealt with through ICT at the revenue authority.
Dr. Luncheon said that since there has been a significant abandonment of manual methods, there has been an upgrade in the ICT field in the areas of storage and retrieval. The revenue authority has identified a further need for the purchase of such equipment to improve the various systems at GRA.
Last March, hiccups with the Total Revenue Integrated Processing System (TRIPS) system at all locations of the Guyana Revenue Authority (GRA) in the city caused frustration among clients who visited the entity.
All of the Guyana Revenue Authority (GRA) offices across the country were inconvenienced to some extent by lightning damage which forced delays in the delivery of services, especially the processing of Customs Entries and the sale of Motor Vehicle Licences.
The Total Revenue Integrated Processing System (TRIPS) and the Licence Revenue Processing System (LRPS) were affected.

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