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GWI addresses concerns of region six customers

Sep 22, 2010 News


–    High iron content among issues
Guyana Water Incorporated, (GWI), in collaboration with the Minister of Housing and Water, held a  two-day customer outreach programme in Region six,  yesterday, aimed at addressing concerns raised by customers.
Accompanied by Regional Chairman Zulfikar Mustapha, Minister Ali’s team also consisted of senior GWI officials, Chief Executive, Yuri Chandisingh and Director of Operations, Joseph Coddete.
According to GWI, the most frequent concern voiced by GWI customers during the first day of the seven location series of meetings was the quality of water, and residents of Cumberland and number 19 Village collectively disclosed that while the level of service was commendable, the high iron content remained a constant concern.
“Development is incremental,” stated Minister Ali, “while significant enhancements are in store for the water sector across Guyana, our primary focus at the moment is ensuring our customers receive adequate pressure and standard levels of service.”
However, the Minister reminded residents that Guyana’s soil is naturally high in iron, hence the water extracted from aquifers would contain some amount of iron.
“We acknowledge the need for more iron removal plants, and these are part of the long-term plan, however residents must acknowledge how far the sector has come from the days of Berbicians pushing hand-carts to get just a few drops, to most customers receiving stand-pipe level of service in their very yards.”
Residents of Betsy Ground, East Canje expressed reservations about the installation of meters to which Minister Ali reiterated his plea for GWI customers to embrace the concept of metering.  “Meters will aid you in paying less for water, once you reduce wastage and unnecessary consumption…In other parts of the country such as Goed Fortuin, customers are actually paying much less for water because they have adapted to meters.”
Today, during the outreach Minister Ali and the GWI team will continue to address concerns about water and housing in Liverpool/Lancaster, Lesbeholden, Eversham, No. 51 and 64 Villages and Crabwood Creek.
In addition, the officials will also be responding to the concerns of Berbicians in Glasgow Housing Scheme, Fyrish Village, Albion and Port Mourant.

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