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Visiting engineer provides vital support for AINLIM, customers
Customers of Kobelco excavators and the dealer, AINLIM were provided with after sale support with the visit of Carlos Paioletti, Service Engineer of Case New Holland (CNH), manufacturers of Kobelco and New Holland Construction equipment this week .
Kobelco and New Holland Construction Equipment are distributed locally by Associated Industries Ltd. (AINLIM) of Ruimveldt.
During his three-day stay, Paioletti who is based at CNH Head office in Miami, USA, visited customers including BK International and the National Drainage and Irrigation Authority and had a firsthand look at some of the excavators in operation.
CNH Service Engineer Carlos Paioletti (right) and Rex Mangroo, AINLIM Service Manager inspect one of BK International's excavators at Clonbrook, East Coast Demerara.
He visited the Conservancy at Cane Grove as well as sea defence work at Clonbrook on the East of Coast of Demerara.
AINLIM Service Manager Rex Mangroo said that the visit of Paioletti was timely especially with Kobelco excavators fully operational around the country.
He noted that Kobelco Excavators manufactured in the USA have the best fuel consumption in its category for Excavators represented in Guyana.
Paioletti also met with a representative of the mining industry who explained the conditions under which the excavators operate and according to Mangroo, the gold mining industry in Guyana utilizes 80 percent of the excavators sold locally while the other 20 percent is in operation in sea defence, Drainage and Irrigation and construction.
Technicians at AINLIM also benefited from technical training and are now more equipped to provide customers with a higher level of support.
AINLIM began distributing Kobelco excavators in 2005 following a partnership with CNH Miami, the main support centre for Latin America and the Caribbean to date it has been an excellent product in its class.
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