Latest update March 21st, 2025 7:03 AM

Guyana's largest selling daily and New York's most popular weekly

Latest News

GT&T customers to update information to comply with Act

Oct 28, 2009 News

Failure on the part of customers to comply with the Guyana Telephone and Telegraph Company (GT&T) request to provide the entity with adequate information about themselves could see their cellular telephone service being suspended.
According to an advertisement published in yesterday’s issue of this newspaper, GT&T stated that the move comes as a result of the Telecommunications (Amendment) Act, which now renders the customer particulars stored by the telephone company inadequate.
The advertisement underscored that customers are being encouraged to visit the nearest GT&T Office with photograph identification and proof of address to regularise their records. “Failure to do so within a time specified by the Minister of Home Affairs will result in the suspension of your service,” the advertisement outlined.
However, Allison Parker, Public Relations Officer attached to the telephone company, in an invited comment yesterday pointed out that though the advertisement published yesterday gave the impression that all customers (including landline) are required to comply, it is only those with the pre-paid cellular service whose information must be updated. She disclosed that the advertisement would therefore be edited to reflect such changes.
According to Parker, in the past only post paid customers were required to present proof of address and a photo ID before receiving the service. The pre-paid service required neither in the past.
However in an attempt to adhere to the new law, Parker said that efforts would be made to enlighten customers so that they are fully aware and take steps urgently to meet the requirements that are now mandatory in order to receive the service.
“This is not merely a decision made by GT&T…we are trying to comply with the law; this is what it requires us to do. And since we don’t have a choice we are trying our best to inform customers now so that they too take urgent steps. We don’t want people to lose their service… so we need them to comply.”
Digicel on the other hand will not be required to engage the potential tedious undertaking as Chief Executive Officer, Gregory Dean, had earlier this year indicated that Digicel since its commencement had taken all of the relevant information from its customers as is required by the Telecommunications (Amendment) Bill 2008.
The Act mandates providers of SIM-cards and cellular phones to document recording and saving information from SIM-cards and mobile cellular phones, including those of their customers.

Similar Articles

The Glenn Lall Show|| March, 17th, 2025

Follow on Tik Tok @Glennlall

THE BLUNT OF THE DAY

Sports

NSC, Office of the DPP to host Criminal Law and Sexual Offences Act meeting tomorrow

NSC, Office of the DPP to host Criminal Law and Sexual Offences Act...

Mar 21, 2025

Kaieteur Sports– In a proactive move to foster a safer and more responsible sporting environment, the National Sports Commission (NSC), in collaboration with the Office of the Director of...
Read More
Lucas Chung maintains strong standing at 2nd Qualifier

Lucas Chung maintains strong standing at 2nd...

Mar 21, 2025

Farm Supplies Ltd. supports Bartica Regatta 2025

Farm Supplies Ltd. supports Bartica Regatta 2025

Mar 21, 2025

Legislation and Investment: Trinidad to Brazil, Guyana finds new lifeline

Legislation and Investment: Trinidad to Brazil,...

Mar 21, 2025

Three more matches billed for this weekend

Three more matches billed for this weekend

Mar 21, 2025

CM Khan rules at 2025 National Blitz Chess Championships

CM Khan rules at 2025 National Blitz Chess...

Mar 21, 2025

Features/Columnists

Publisher’s Note

Freedom of speech is our core value at Kaieteur News. If the letter/e-mail you sent was not published, and you believe that its contents were not libellous, let us know, please contact us by phone or email.

Feel free to send us your comments and/or criticisms.
Contact: 624-6456; 225-8452; 225-8458; 225-8463; 225-8465; 225-8473 or 225-8491.
Or by Email: [email protected] / [email protected]

Weekend Cartoon

Bridge Watch

Demerara Harbour Bridge

> Berbice Bridge […]