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The distribution of old age pension books for 2009 has begun

Nov 18, 2008 Letters

Dear Editor,
I write to clarify issues raised in a letter contained in Kaieteur News on the 17 November 2008, titled “Uplifting Pension Books” and written by K. Elcock.

The Ministry of Human Services and Social Security has begun the distribution of pension books for 2009; and, considering that it is in excess of 38,000 pensioners who are being served, that process is going very smoothly.

Pensioners are required to attend a distribution centre close to their respective homes on scheduled dates and times that have been, and continue to be, widely advertised. The officers at the ministry make every effort to ensure that those centres are relatively comfortable for pensioners.

Pensioners who are sick, disabled or ailing and cannot make it to uplift their pension books always have their books delivered to them at their places of residence. This year will be no different.

The home delivery generally begins later than distribution at the centres, as it is the same officers who are required to distribute at the centres who have to deliver books to pensioners at home.

The experience of the ministry has been that, in many cases where someone else uplifted a book for a pensioner, that pensioner turned out not to be the beneficiary of the pension payment.

In fact, pensioners have stated to us very clearly that they prefer to uplift the books themselves or have them delivered to them, (the pensioners) and not to their children or other relatives. We have listened.

Finally, in our effort to deliver the best possible service to our old age pensioners, we are going to most centres more than once.

We had hoped that by so doing we could reduce the number of pensioners who are dealt with on any day, so that we could reduce the waiting period. We do not dictate, however, which of those dates a pensioner must attend.

In any delivery system, there will always be someone who is served first and someone who is served last.
The pensioners usually work out quite well for themselves the “first come, first served system” once they are at the centres.
We wish our pensioners a very Merry Christmas.
D. Singh
Assistant Chief Probation and Social Services Officer

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