Latest update November 5th, 2024 1:00 AM

Guyana's largest selling daily and New York's most popular weekly

Latest News

GPL customer service lacking

Nov 12, 2008 News

Several customers of the Guyana Power and Light (GPL) Company have voiced their disappointment at what they describe as the lack of proper customer service at the electricity company’s head office on Main Street.
One of these customers explained that she called into the GPL offices because her monthly electricity bill was double what she normally paid. She added that for approximately four years she had been paying nearly the same sum monthly. Suddenly her bill doubled.
When she called into the offices, she said that she was told to come into the offices personally.
Upon arriving at the offices, she said that she was yelled at when she simply enquired which line she needed to join so that she could make an enquiry at to why her electricity bill had skyrocketed.
“I went from this line to that line, from this line to that line,” she said, adding that “I had to join three different lines before I found myself in the correct line.” She added that the staffers at the GPL office made her feel like she was a small child, constantly raising their voices and showing no sort of respect.
Yesterday, she told this newspaper that she made the report on Thursday last, and no one from the electricity company has yet come to inspect her meter to see why she has been erroneously billed.

Similar Articles

The Glenn Lall Show | September. 30th, 2024

Follow on Tik Tok @Glennlall

October 1st turn off your lights to bring about a change!

THE BLUNT OF THE DAY

Sports

Uncertainty clouds Golden Jaguars’ Head Coach position as Barbados showdown approaches

Uncertainty clouds Golden Jaguars’ Head Coach position as...

Nov 05, 2024

  By Rawle Toney Kaieteur  Sports- With less than two weeks before the Golden Jaguars meet Barbados in back-to-back encounters that could shape their Gold Cup destiny, the Guyana Football...
Read More
Greaves makes history with magnificent 151* to lead Hurricanes to seven-wicket win over Red Force

Greaves makes history with magnificent 151* to...

Nov 05, 2024

Dominica’s Olympic champion Thea LaFond-Gadson awarded nation’s highest honour

Dominica’s Olympic champion Thea LaFond-Gadson...

Nov 05, 2024

Julien Alfred named finalist for World Track Athlete of the Year among elite group of Olympic champions

Julien Alfred named finalist for World Track...

Nov 05, 2024

Junior Sinclair replaces Kevin Sinclair in the CG United Super 50 Cup 2024

Junior Sinclair replaces Kevin Sinclair in the CG...

Nov 05, 2024

Hamilton Green KO Football Championship starts Friday

Hamilton Green KO Football Championship starts...

Nov 05, 2024

Features/Columnists

Publisher’s Note

Freedom of speech is our core value at Kaieteur News. If the letter/e-mail you sent was not published, and you believe that its contents were not libellous, let us know, please contact us by phone or email.

Feel free to send us your comments and/or criticisms.
Contact: 624-6456; 225-8452; 225-8458; 225-8463; 225-8465; 225-8473 or 225-8491.
Or by Email: [email protected] / [email protected]

Weekend Cartoon

Bridge Watch

Demerara Harbour Bridge

> Berbice Bridge […]