Latest update April 4th, 2025 6:13 AM

Guyana's largest selling daily and New York's most popular weekly

Latest News

LIAT loses passenger’s luggage again

Aug 10, 2008 News

Some of the passengers who travelled to Guyana from St. Lucia on a LIAT aircraft on August 8 are currently also inquiring the whereabouts of their luggage.

The passengers departed St. Lucia on flight LI 341 and connected in Barbados on flight LI 781.
They arrived at the Cheddi Jagan International Airport on Friday last, and were told that their luggage had not yet arrived in Guyana.

Among the passengers was 36-year-old Helen Clauzel, a Guyanese citizen who resides in St. Lucia but is here on a nine-day vacation.

During an interview with this newspaper, Clauzel explained that she came to Guyana to visit her parents in Moruca. She said that she had not seen them since last July.

She also said that she is no stranger to the LIAT Airlines, but she had never previously experienced a situation as present.

“I am paying my money; I am not begging them…I am very frustrated and I don’t think I want to visit this country for Christmas anymore,” said the angry passenger.

Kaieteur News understands that, upon arrival at the Cheddi Jagan International Airport, a LIAT flight agent was waiting with a pad of forms to give to the passengers to claim their misplaced luggage.

When asked by the passengers why the luggage was misplaced and why they had to complete the forms, the agent said, “I am just an agent; I can’t help you with that … Contact the airline’s customer service on these numbers.”

The passengers also asked the agent if he could recall a similar incident, and his response was, “Only yesterday.” Clauzel was astonished.

She said that she visited the LIAT office on Main Street yesterday morning, demanding to speak to an official, but she was told by the security guard that she has to return on Monday.

Aggravated, she barged through the entrance of the building and sat until she was approached by a Liat representative named Sheena.

Sheena assured Clauzel that she would assist her in relocating her luggage and promised to soon contact her, but she has not yet received that phone call.

Sheena also told Clauzel that as long as she is without her luggage for more than 24 hours, she would be entitled to US$50 for her troubles.

Clauzel said she made continuous attempts to contact the airline’s customer service on the numbers given to her at the airport, but she got through only once. She is wondering if the same incident would repeat itself for Carifesta.

She stated that she is forced to purchase clothing and other personal items which she already has nestled in her misplaced luggage.

Similar Articles

The Glenn Lall Show|| March, 31st, 2025

Follow on Tik Tok @Glennlall

 

THE BLUNT OF THE DAY

Sports

Saints and GTI dominate as YBG Georgetown Regional Conference continues

Saints and GTI dominate as YBG Georgetown Regional Conference...

Apr 04, 2025

Kaieteur Sports- The Georgetown Regional Conference continued in thrilling fashion on Wednesday at the National Gymnasium hardcourt, with dominant performances from Saints Stanislaus and Government...
Read More
Carty misses ton, Hamilton (80) sets up tense battle as Harpy Eagles speed ace Alimohamed bags 5

Carty misses ton, Hamilton (80) sets up tense...

Apr 04, 2025

Annandale Sec’ dominates latest fixtures in Region #4 leg of the Jagan Memorial Windball Competition

Annandale Sec’ dominates latest fixtures in...

Apr 04, 2025

GPF FC to tackle Slingerz tomorrow as GFF Elite League Season VII continues

GPF FC to tackle Slingerz tomorrow as GFF Elite...

Apr 04, 2025

Permaul’s Trading & Distribution joins forces for the 2025 O40s T20 tournament

Permaul’s Trading & Distribution joins...

Apr 04, 2025

All set for Rotary Club of NA Childhood Obesity Prevention Inter Secondary School Tapeball Cricket competition final and semifinal today

All set for Rotary Club of NA Childhood Obesity...

Apr 04, 2025

Features/Columnists

  • The reciprocal tariffs

    Peeping Tom… Kaieteur News- Vice President Bharrat Jagdeo has once again proven his talent for making the indefensible... more

Publisher’s Note

Freedom of speech is our core value at Kaieteur News. If the letter/e-mail you sent was not published, and you believe that its contents were not libellous, let us know, please contact us by phone or email.

Feel free to send us your comments and/or criticisms.
Contact: 624-6456; 225-8452; 225-8458; 225-8463; 225-8465; 225-8473 or 225-8491.
Or by Email: [email protected] / [email protected]

Weekend Cartoon

Bridge Watch

Demerara Harbour Bridge

> Berbice Bridge […]