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Remigrant wants compensation from Cable Company

Jan 09, 2016 News

Re-migrant, Sybil Mingo, of Henrietta Village, Essequibo Coast, is asking a cable company for a replacement of her 60-inch Mitsubishi flat screen television set. The cable company is “Premium Cable”.
Mingo is contending that on December 16, last, a technical team from the company which has a branch, at Cotton Field, Essequibo Coast, was sent to her home to install a “box”. She had leveled a complaint to senior officers that she was not accessing all of the channels that she was initially told she would be able to access.
Mingo explained that after the incident she was successful in obtaining a number for the company and similarly proceeded to lodge her complaint. After being told by an employee that the boss was not available, she visited the Cotton Field office and lodged a complaint. Mingo said that within an hour a technician visited her home with a box.
Similarly after the installation of the box, during the process of turning on the television set it stopped working. When she told the technician that something was wrong, his response was “Your TV nah good.”
Mingo said that it was most alarming to be given that response by the technician since she said it was a brand new television which she had brought from the United States for US$1,500.
All these things you see here I brought from the states. She said she was confused after the incident and didn’t know who to turn to.
She said she would not rest until she receives full compensation or the company takes responsibility to repair her television set. (Yannason Duncan)

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