Latest update November 15th, 2024 1:00 AM
Aug 01, 2015 News
The Guyana Telephone and Telegraph Company (GT&T) yesterday announced the completions of its Enhanced Broadband project, at least five months ahead of the original schedule.
Guyanese who qualified are now benefitting from the delivery of the fastest and most affordable broadband Internet services, the US-owned company said.
GT&T has the monopoly on landlines in Guyana, and with a US$30M fibre optic cable landed here a few years ago, has been promising faster speeds. Before this, Guyana has been known for one of the slowest speeds and among one of the most expensive in the region.
“This upgrade now gives Guyana one of the most affordable internet services in the region for the new speeds being delivered,” GT&T boasted yesterday.
The project was announced in March 2015 and was originally thought to take the entire year to complete. However, of July 31st, 2015, all eligible customers were upgraded, the company said.
Interim Chief Executive Officer, Justin Nedd, expressed satisfaction with how quickly the GT&T team executed the project, but is even happier with the overwhelmingly positive customer feedback.
“We couldn’t be more thrilled with our customers’ positive reception to our new blazing fast broadband internet speeds. Coming out of last year, we have adopted an approach to quicken the pace and extent of new and exciting services offerings. There are so many new and exhilarating developments in mobile communications- broadband, social media, online education, entertainment and other technology-driven applications.
“We humbly submit that we plan to be the best provider in Guyana for bringing all of these services together for corporate, small business and residential customers, and we plan to fight to earn every customer’s trust and business.”
For its Enhanced Broadband project, GT&T said that it found the perfect opportunity to give something back to customers who have been loyal over the years.
Customers have been enthusiastically sharing their positive feedback with GT&T.
Georgetown resident and United Nations Development Programme official, Lelon Saul, has expressed great satisfaction with the enhanced speed that he now experiences.
“Before I received the official letter telling me that my service was upgraded I had already experienced the difference in the speed and told my friends. My Netflix, browsing, upload and download experience has been nothing short of excellent. My gratitude to GT&T for taking us to the next level. I am a committed GT&T customer.”
The new high speed Internet service is now sold in packages of Bronze, Silver and Gold in the range of 1.5 Mbps to 10Mbps and is offered to both residential and small business customers.
GT&T said it will continue to upgrade areas that may have not been eligible for the first phase of this enhanced internet project.
“Those customers who did not originally qualify for higher speeds because of the locations of their homes received a substantial benefit of a different form – a price cut that slashed their cost in half for their existing speed. This is not the last piece of exciting news that you will hear from GT&T in 2015. We plan to keep the energy rolling in the coming weeks and months with our new services, great prices and enhanced offers,” Nedd said.
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