Latest update December 25th, 2024 12:49 AM

Guyana's largest selling daily and New York's most popular weekly

Latest News

The Way GT&T Operates

Jun 01, 2015 Letters

Dear Editor,
The citizens of Turkeyen, and Cummings Lodge woke up on Sunday morning to find there was no telephone service.
We don’t know what the cause was, since it was raining heavily and apparently citizens didn’t go out to ascertain the fault. One assumes that the cause was the heavy rains. I called a number 0488 which is listed as “Customer Support Call Centre” at about 9:25 hours.
The woman on the line told me that GT&T does not have an emergency service. I explained the problem but she said for her to contact the relevant department I have to describe the fault.
I suggested to her it was an emergency since the two areas were without service. She said all she can do was register an individual fault of mine, not the two areas and it would be attended to in three working days.
If anything was nonsense this was. Hundreds of people are without service and all she can do is register and individual fault call. She refused to give me her name saying that if I write about it I can refer to her first name, Anthea. I don’t know if that is her real first name.
About an hour after, we found the cause. A driver ran into the GT&T junction box at the corner of the UG Road and the Railway Embankment. It uprooted the large box with all the wires exposed.
This was the nerve box that serves the area. I got hold of a number that deals specifically with these matters. This was around 10:00hrs. I was told the matter has been reported to the person in charge of that kind of operations.
Six hours after I made that report about the junction box, I visited the damaged structure.
The cover was lying in the trench and all the thousands of wires were exposed to the rain. From 10:00 hrs to 16:00hrs no one from GT&T came to cover those wires.
At 18:00 hrs I went back. Still no one came. Once the rain came that Sunday night those wires would be permanently damaged.
This is the attitude of a company whose CEO is paid almost three million monthly and recently applied for rate increase and has a monopoly. I doubt we would get service back in five days time.
One of the residents in my community is Yog Mahadeo, former CEO of GT&T. A monopoly is certainly a dangerous thing.
Frederick Kissoon

Similar Articles

The Glenn Lall Show | December, 2nd, 2024

Follow on Tik Tok @Glennlall

THE BLUNT OF THE DAY

Sports

The wait is over, all roads lead to KMTC for their Grand Boxing Day Horse race meet

The wait is over, all roads lead to KMTC for their Grand Boxing Day...

Dec 25, 2024

Over 70 entries in as $7M in prizes at stake  By Samuel Whyte Kaieteur Sports- The time has come and the wait is over and its gallop time as the biggest event for the year-end season is set for the...
Read More
Xhiya Hercules – flipping the script towards Gymnastics history for Guyana

Xhiya Hercules – flipping the script towards...

Dec 25, 2024

Road Warriors, Bent Street, Team Cruel & Gold Is Money into quarter-finals

Road Warriors, Bent Street, Team Cruel &...

Dec 25, 2024

Deol maiden hundred outshines Matthews’ as India take series

Deol maiden hundred outshines Matthews’ as...

Dec 25, 2024

Moraikobai village two days football competition and fun day set for Old and New Year’s Day

Moraikobai village two days football competition...

Dec 25, 2024

BCB thanks cricket fraternity for strong support in 2024

BCB thanks cricket fraternity for strong support...

Dec 25, 2024

Features/Columnists

Publisher’s Note

Freedom of speech is our core value at Kaieteur News. If the letter/e-mail you sent was not published, and you believe that its contents were not libellous, let us know, please contact us by phone or email.

Feel free to send us your comments and/or criticisms.
Contact: 624-6456; 225-8452; 225-8458; 225-8463; 225-8465; 225-8473 or 225-8491.
Or by Email: [email protected] / [email protected]

Weekend Cartoon

Bridge Watch

Demerara Harbour Bridge

> Berbice Bridge […]